We create a comprehensive digital strategy roadmap for specifically how we can make your digital experiences smarter, better, and faster – no matter the channel.
We apply our proven user experience techniques to build the most user-friendly information architecture and a strategic content plan including content purpose, themes, types, formats, and cadence for each digital channel.
We research and build an insightful map of the stages in customers’ journeys with your brand to identify where our digital strategies can make the greatest impact.
We plan and execute both qualitative research (one-on-one customer interviews, user testing) and quantitative market research (primarily website-based surveys) to serve your customers better and assist your efforts in becoming more effective.
We create intuitive, engaging websites that are fully-tested, responsive, and SEO-friendly, aimed at driving engagement with your brand and delivering in a way that’s aligned with business needs and metrics.
We develop digital experiences on an intuitive, user-friendly, open-source content management system. (Our developers looked up from their monitors long enough to tell us we write in Python and build on the Django web framework.)
Through an agile process we design, develop, and deliver native mobile applications and mobile optimized web apps that engage users no matter where they are or what type of device they use.
We deliver comprehensive email campaigns – from design and development to content creation – with a focus on increasing engagement and click-through rates while measuring the effectiveness of the content among your audiences.
We create high-quality content for digital and social channels – from copywriting and photography to video and graphics – all to fuel engagement among your customers.
Conversion rate optimization (CRO) is built on the requirement that results should be measurable and actionable. We conduct experiments, A/B tests, and pilot programs that provide continuous improvement and clear outcomes.
GS combines high-level directional data from analytics with more granular behavioral data gathered through heat maps and user feedback to provide you with a full picture of successful initiatives and areas for improvement of experiences.
We build soup-to-nuts programs aimed at increasing your digital engagement, whether your goal is improving website usage, social media engagement, email engagement, customer experience, or customer loyalty. Yes, we’re thinking about soup for lunch now, too.